Shipping policy
At The Must Haves, we are committed to providing fast, reliable, and seamless delivery across the UAE. Customer satisfaction is our top priority, and we strive to make your shopping experience smooth from the moment you place your order until it reaches your doorstep.
🚚 Delivery Coverage – All Over UAE (FREE)
We offer FREE delivery across the entire UAE, including:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
No minimum order is required. Every order qualifies for free delivery.
⏱ Delivery Timeframe
- Dubai: 2–3 working days
- Other Emirates: 3–5 working days
We process orders promptly after confirmation and work with our fulfillment and delivery partners to ensure your order reaches you as quickly as possible.
Please note that delivery times may occasionally vary due to circumstances beyond our control, such as public holidays, weather conditions, or courier delays.
📦 Order Processing
Once your order is placed, our team verifies the order details and forwards the order to our fulfillment and delivery partners.
You will receive updates regarding your order status through the contact information provided when placing your order.
If you need to make changes to your order or require assistance, please contact us as soon as possible at taural356@gmail.com
📍 Wrong Address / Failed Delivery
Please make sure that your shipping information, including your name, phone number, and delivery address, is accurate and complete when placing your order.
If an incorrect address is provided or a delivery attempt is unsuccessful, our team or delivery partner may contact you to arrange another delivery attempt.
Additional charges may apply in cases where re-delivery is required due to an incorrect or incomplete address provided by the customer.
📧 Customer Support
For any questions or concerns regarding your order or delivery, please contact us:
Email: taural356@gmail.com
Support Hours: 24/7